Last updated: May 18, 2026
We're a small team and we read every message. If something isn't working, you have a question, or you just want to share feedback about Kio, get in touch.
Subscriptions are managed by Apple, not by us. Open the iOS Settings app → tap your name at the top → Subscriptions → Pixel Buddy Pro → Cancel Subscription. You can also cancel anytime during your 7-day free trial and you won't be charged.
Open Pixel Buddy → Settings tab → scroll to the bottom → tap Delete account. This removes your profile, your chat history, your reports, and signs you out. The action can't be undone.
Your chat history is stored on your device and also synced to your account on our backend, so it's available when you sign in on another device. Delete a chat, or delete your account, to remove it from both your device and our backend. See our Privacy Policy for details.
Kio's replies are generated by AI. AI can make mistakes, hallucinate facts, or give outdated information. Please don't rely on Kio for medical, legal, or financial decisions. For anything important, double-check with a qualified human.
Long-press on any Kio response in the chat → tap Report → choose a reason and add an optional note. We review reports and use them to improve Kio's responses. You can see all your submitted reports in Settings → Your reports.
Free includes daily chat limits and 5 minutes of voice mode per day. Pixel Buddy Pro removes the chat limits and gives you 30 minutes of voice mode per day. Pro starts with a 7-day free trial; cancel anytime.
Try these in order:
Privacy Policy · Terms of Service
Email pixelbuddyapp@gmail.com with as much detail as you can: your iPhone model, the iOS version, and what happened. Screenshots help a lot.